Consistently Mediocre
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  • Home
  • About
  • What We Do
    • Consulting
    • Service Advisor Training
    • BDC Training
    • Management Training
    • In-Store Evaluation
  • Cigars & Cars
  • Gallery
  • Marketplace
  • Contact
Consistently Mediocre

Service Advisor Training

Consistently Mediocre Training and Consulting believes that "Customer Experience Management" is critical to the growth of your business. A sensitive approach to handling your customer's needs, and wants, is critical to your long-term success.
  • Classroom and on-the-drive working shoulder to shoulder with advisors
    • We help you transform your Service Advisors into skilled Salespeople and help enhance the entire customer service experience.
    • We train on how to perform a proper walk-around inspection and use menus to increase your service sales penetration.
    • Why Customers Buy – Understanding that a sale is made with every transaction
    • Driveway Sales Approach - Creating Presentations
    • Point of Sale – Menu Creation and Presentation
    • Walk-Around Process
    • Consistency
    • Maintaining Control
    • Active Delivery – Next Service Appointments
    • Standardization of Multiple Store Groups
    • Customer Retention
    • Much, Much More……
   
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  • Home
  • About
  • What We Do
    • Consulting
    • Service Advisor Training
    • BDC Training
    • Management Training
    • In-Store Evaluation
  • Cigars & Cars
  • Gallery
  • Marketplace
  • Contact